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How do I pay?
You can pay with PayPal, with a debit or credit card (through PayPal — no PayPal account needed), or by bank transfer. If you choose bank transfer, we post your order once the money arrives.
How long does postage take?
Orders are posted with Australia Post. [Add how many days it usually takes to post an order after it’s paid.]
Do you post overseas?
Right now we only post within Australia.
How do I track my order?
When your order is posted we email you a tracking link. You can also open My account to see all your orders.
How do I look after my jewellery?
[Add your care tips here.]
Do you make custom orders?
[Say yes or no — and if yes, how people should ask.]
Can I return or swap something?
Please see our Shipping & returns page.